About Axelerate AI
We’re a lightweight, adaptable global team, with our founders Luke & Daoud both deeply involved in both AI, technology and customer experience. From developing our AI tools to engaging directly with users, we’re hands-on in every part of the process.
Our Philosophy
We believe AI should amplify your creativity, not replace it. That’s why our tools are designed to be:
Personal and responsive — Every email you send is read by someone on our team. Your feedback directly shapes our roadmap.
Global and connected — Our tools support thousands of users across multiple countries, adapting to diverse content needs.
Transparent and trustworthy — We’re hands-on with development, security, and support. What we say, we deliver.
Why our users trust us
Every interaction is personal — No bots. Every message reaches a real team member.
Your voice is heard — We respond quickly and integrate feedback directly into product improvements.
Hands-on expertise — You communicate with the people building the software, not a generic support desk.
Get in touch anytime
We love hearing from our users. Every question, suggestion, or comment matters. Reply to any email you receive from us, and it will be read — every message counts.